13700 Privacy Policy — Your Information Is Protected
Your privacy is our priority. This policy clearly explains how 13700 collects, uses, stores, and protects your personal information when you use our platform in Malaysia.
Updated: 2026 | Applies to all 13700 platform users
Information We Collect
When you register or use the 13700 platform, we collect several categories of information to ensure the service runs smoothly and securely for all users in Malaysia.
Username, email address, phone number, and identity verification details required during registration.
Device type, operating system, browser type, IP address, and other technical data required to ensure the platform functions correctly across all devices.
Transaction records in MYR (RM), payment method details, and deposit and withdrawal history. Full account numbers are not stored directly by us.
Pages visited, time spent on the platform, in-platform actions, game preferences, and interactions with 13700 platform features.
How Your Information Is Used
13700 uses the information collected solely for platform operations, improving user experience, and complying with applicable legal requirements. We do not sell or trade your personal information to third parties for marketing purposes.
-
Account Management and Verification
Securely handling registration, login, identity verification, and user account management.
-
Financial Transaction Processing
Securely processing MYR deposits and withdrawals through trusted payment providers.
-
Platform Improvements
Analysing usage patterns to improve performance, stability, and the overall user experience on the 13700 platform.
-
Security and Fraud Prevention
Identifying and preventing suspicious activity, fraud, or violations of the platform's Terms and Conditions.
Cookie Usage and Tracking
The 13700 platform uses cookies and similar tracking technologies to enhance user experience, retain session preferences, and analyse usage patterns in aggregate. Cookies are small text files stored on your device when you browse the internet.
Types of Cookies Used
Required for core platform functions such as login, session security, and navigation.
Helps us understand how users interact with the platform for improvement purposes.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the 13700 platform.
Data Storage, Security, and Sharing
Data Security
13700 implements reasonable technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes the use of SSL encryption for all data communications between your device and our servers.
Retention Period
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. When the information is no longer needed, it will be securely deleted or anonymised.
Third-Party Sharing
13700 does not sell users' personal information. We only share information with third parties in limited circumstances: approved payment service providers for processing transactions in MYR, technical infrastructure providers bound by strict confidentiality agreements, and relevant authorities where required by law. All third-party providers we engage are required to protect user information to a standard consistent with our own policy.
User Rights and How to Contact Us
Your Rights as a User
As a 13700 platform user, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request the correction of any inaccurate or incomplete information in our records.
- Right to Erasure: In certain circumstances, you have the right to request that your personal information be deleted from our systems, subject to applicable legal obligations.
- Right to Object: You have the right to object to the processing of your information for certain purposes, including direct marketing.
Privacy Policy Changes
13700 reserves the right to amend or update this Privacy Policy from time to time. Users will be notified of any material changes via the platform. The latest update date will always be displayed at the top of this page. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the 13700 support team by email at: [email protected]. We aim to respond to all enquiries within a reasonable timeframe.